Contact support
Email [email protected] with a clear subject line and as much relevant detail as possible. If your message relates to a listing, resource, article, or account, please include the page link and the email address connected to your account where applicable. Support is generally reviewed between 10:00 and 18:00 JST, Monday to Friday, excluding Japanese public holidays.
Marketing queries
Businesses, organizations, and partners can contact support about promotional opportunities, collaboration ideas, or questions about how Eigo81 connects Japan-based services with the English speaking community.
Listing claims and disputes
If you represent a business or service listed on Eigo81, support can help with claim requests, correction requests, disputes, or questions about how a listing is presented.
Report content
Please report inaccurate, outdated, harmful, misleading, or inappropriate content. Include the page link, a short explanation of the issue, and any information that helps us review it fairly.
Site access problems
If you cannot sign in, submit a form, open a page, or use an important part of the site, email support with what you were trying to do, the page you were on, and any error message you saw.